Web 2.0 technology provides interaction between the library and its clientele in a very convenient way. The present paper describes the changing requirements of modern integrated library management software (ILMS) to fulfil the increasing user needs with the help of web 2.0 technology. It highlights various user friendly services that can be made available for the benefit of the user community as well as for the improvement of library management software quality. It describes the use of vario...

Institutions make difficult choices about how best to invest resources to serve the students. Fees and government grants are invested but the need to determine whether they yield sufficient benefits against the cost and how to provide evidence to the stakeholders, remains a concern. In this context cost-benefit analysis assumes significance as it systematically compares the magnitude of costs against benefits to assess economic profitability. The higher education scenario in India, is riddled...